Shipping & Returns

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In the unlikely event that goods are faulty we will offer a full refund or exchange. To process a refund please contact our customer service team on enquires@secure-arc.co.uk. Should you order the wrong product then we will provide a full refund when you return the goods to us provided they are in their original packaging and are in a saleable condition. Goods must be returned within 14 days of receipt. In the first instance please contact the office via email or on 01204 393212.

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